没听清任务时，问清三个点
用时间、对象和交付方式三个问题，把模糊任务变成可执行安排。
内容更新：
进入本课练习 →这一课学什么
- 礼貌请求重复
- 确认截止时间与收件人
- 用复述检查理解
情境：一份不够清楚的任务
Manager: Could you send the updated list this afternoon? Assistant: Of course. Before I start, could I check a few details? Do you mean the customer list or the event list? Manager: The event list, please. We added two speakers this morning, so the old version is no longer correct.
经理：你能今天下午发一下更新后的名单吗？助理：当然。开始前，我能确认几个细节吗？你是说客户名单，还是活动名单？经理：活动名单。今天早上新增了两位演讲者，旧版本已经不准确了。
追问：时间与对象
Assistant: What time do you need it, and who should receive it? Manager: Please email it to the design team by three. They need the names for the poster. Assistant: Should I copy you into the email? Manager: Yes, please. You can find the team address in yesterday's meeting notes.
助理：你几点需要，应该发给谁？经理：请三点前发邮件给设计团队。他们需要名字制作海报。助理：要把你抄送进邮件吗？经理：要的，谢谢。团队邮箱在昨天的会议记录里。
确认：用自己的话复述
Assistant: Just to check, I will update the event list with the two new speakers, then email it to the design team before three and copy you in. Is that right? Manager: Exactly. Thanks for checking. Assistant: Great. If I cannot find a spelling, I will ask you before sending it.
助理：确认一下，我会把两位新演讲者加入活动名单，三点前发给设计团队，并抄送你。这样对吗？经理：完全正确。谢谢你确认。助理：好的。如果有名字拼写找不到，我会发出前先问你。
Could I check…?
先表明要确认细节，让追问显得合作而非质疑任务。
Could I check who should receive it?
我能确认一下应该发给谁吗？
Just to check…Is that right?
把关键信息连起来复述，给对方纠正机会。
Just to check, you need the event list by three. Is that right?
确认一下，你三点前需要活动名单，对吗？
常用词句
- updated
- 更新后的
Please use the updated list for the poster.
请用更新后的名单制作海报。
- detail
- 细节
Could I check one detail before I begin?
开始前我能确认一个细节吗？
- by three
- 三点前；最迟三点
Please send the final document by three.
请最迟三点发出最终文档。
- copy someone in
- 把某人抄送进邮件
Please copy me in when you email the team.
你给团队发邮件时请抄送我。
- spelling
- 拼写
I want to check the spelling of her name.
我想核实她名字的拼写。